Frequently asked questions

Q: I lost my Unlock (License) key, what should I do?
A: Contact us and don't forget to write the same e-mail address you have used in your order. We will send you your license key again.

Q: Can I install SmartCleaner on more computers?
A: No. You need to buy more licenses. Our licence agreement allows you to use one license on one computer.

Q: I bought the license key but cannot unlock the software
A: Please follow these steps: Select the serial number/registration key. Press Ctrl+C, click in the registration field and then press Ctrl+V. By doing this you will avoid misprints.

Q: Is your order page secure?
A: Yes, the online ordering process is fast, easy, and fully secure. Payments are processed by FastSpring, a reputable software registration company with excellent payment security. FastSpring processes payments for thousands of software developers worldwide.

Q: Where are you located?
A: Mailing address and other contact details could be found on our Contact page.

Q: Do you offer box version of SmartCleaner?
A: No. SmartCleaner is distributed only via download.